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B2B Myth of the Week: Simply Having a Website Is Enough

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B2B website design

The Myth: Simply Having a Website Is Enough

The Truth: How Your Website Is Designed, Written, and Programmed Determines Its Performance

When was the last time you took a critical look at your B2B website design? In today’s market, B2B marketers simply can’t take a “one and done” approach to their web presence. Buyers have become acclimated to today’s standards. Content, searchability, user experience, aesthetics, and responsive design should be the drivers of your site layout. If your website hasn’t been updated in years, or if you haven’t fully fleshed out a recent redesign, we’ve put together a quick cheat sheet to get you up to speed.

5 Essential Building Blocks for B2B Websites

  1. Killer Content

    Creativity and persuasive insights don’t just work for B2C companies. There is a still a person on the other side of your website making purchase decisions every day. The content on your website has the potential to differentiate you from your competitors and lead your prospects further into your sales funnel. Make sure yours is compelling and directive. And more than anything, check your content for clarity, accuracy, and usefulness to your prospects.

  2. Smart SEO & SEM

    B2B marketers are getting savvier with search engine optimization and search engine marketing. And so should you. Since the rules are constantly changing, you can’t expect your site to produce results all by itself. Investing in an SEO/SEM specialist or using an agency to maximize your results based on cost efficiency is one of the smartest moves you can make. Use SEO and SEM to drive customers where you want them to go, then analyze their experience so you can make educated tweaks in the future.

  3. Intuitive User Experience

    Is your site easy to navigate? Where are your visuals placed? Are your call-to-action buttons easy to find? The answers to these questions can mean the difference between a click and a bounce. Your users want to be led, and your user experience dictates where you lead them. A successful user experience follows the natural eye flow pattern across a website. If your site feels clunky or fraught with stopping points, you’re more likely to lose users. Consider a redesign that leads your user to a purchase decision.

  4. Engaging Aesthetics

    The graphic design of your website has the power to elicit an emotional response as it is the first thing your buyer will see. Smart design works seamlessly with your content to convey a feeling, insight, or solution simply through imagery. You can set the tone right on the home page. The colors, fonts, photography, and illustrations you select can all affect those who visit the site. When done well, design can be a major point of differentiation from your competitors.

  5. Responsive Design

    Considering Mashable called 2013 The Year of Responsive Web Design, if your site isn’t by now, you’re woefully behind. Responsive sites “respond to” the type of device they are being viewed on, resizing to a more appropriate layout and view. (Think: desktop vs. laptop vs. tablet vs. smartphone). Why is this important? Because your buyers aren’t on their desktops all the time. If they are on the road or in meetings, and unable to really experience your site on their mobile device, you’re likely to lose them – and fast.

Online presence isn’t something that is created overnight. It takes time, research, and a budget to make a website worth having. Yet the initial effort up front can pay you back in spades for the long term. Your ROI can make it well worth it. So with this in mind, it’s worth repeating: when was the last time you took a critical look at B2B website design?

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B2B Myth of the Week: All Your Salespeople Need Is the Gift of Gab

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b2b sales toolsThe Myth: A Smooth-Talking Salesperson Needs No Tool

The Truth: Even the Best in the Business Should Have Some Tools Up Their Sleeves

In the words of Ben Affleck in the movie Boiler Room, “In every business interaction, a sale is made. Either you sell the client or they sell you on a reason they can’t use you.” It’s a Hollywood notion that the best salespeople can sell anything to anyone with nothing but the art of persuasion.

While there are some salespeople who fit this mold, in this day and age, the more tools they have in their arsenal, the better. B2B brands are seeing a higher demand for content, especially visual content, than ever before. Now is a crucial time for businesses to provide tools and train their sales teams on how to use them. You might think that visual content is a B2C tactic, but as Gary Vaynerchuk says, “behind every B is a C.”

It’s important for salespeople to acknowledge the art of the sale is not just about the pitch, but about how you get them to hear your pitch in the first place.

Here Are 3 Types of Content All B2B Salespeople Should Consider Including in Their Toolbelts:

  1. Infographics – A Creative Way to Present the Facts. B2B doesn’t have to be all about lists and spreadsheets. Infographics will have a lot more impact on prospects. Start off by creating a few of them (you can do this with a tool like PiktoChart, use an in-house designer, or hire a B2B marketing agency to create them) so that your salespeople have them ready to go. While infographics are often used on social media or email marketing programs, salespeople can also present them to lukewarm prospects as a door-opener. “I thought you might find this infographic on _________ helpful as you go into the New Year.” 
  1. White Papers – Persuading from a Different Angle. White papers can be used in multiple ways. Primarily, they serve an educational purpose.  But they also provide salespeople with an interactive and engaging way to provide a counter-rebuttal to the challenges you receive from prospects. White papers should be as colorful, well-designed, and engaging as infographics. Perhaps the most important thing that a white paper can do is give your brand authority and credibility. They might be just the right push to give your prospect reason enough to choose your brand over a competitor’s.
  1. Video Marketing – The Most Memorable Sales Tool. Marketers everywhere know how important video is heading into 2018. It is one of the most effective and memorable ways to get a point across to sales prospects. Try incorporating video into your sales pitch instead of talking about how great your product/service is. A video can accomplish this in many different ways: from How-To Guides to Live Video Chats to Engaging Case Studies. The level of video production doesn’t have to be on par with a Hollywood movie. Research has proven that content and creativity are important, but the value of the video is what most people remember. 

Natural sales talent is important, but it should be complemented by something more substantial. With your competition likely jumping into the content marketing game, it’s important to do it right. Make sure your marketing team and your sales team are working together to create and distribute content in ways that propel the brand forward. Each member of the team should have the tools they need to drive prospects along the sales funnel. The goal is the same for everyone in your organization: conversion.

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Paid Search for Manufacturers – 5 Tips to Improve Your PPC Campaign’s Performance

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paid search for manufacturers

The U.S. manufacturing industry is the strongest it’s been in years. According to the most recent data, manufacturing job growth is on the rise. And in 2016 “manufacturers contributed $2.18 trillion to the U.S. economy.”

But while the manufacturing industry continues to grow, the majority of manufacturing firms in the United States are small businesses. In fact, three-quarters of these businesses have fewer than 20 employees. This means that competition among small businesses in the manufacturing industry continues to increase. Which can make it harder to get your manufacturing company to stand out from the crowd.

Paid search for manufacturers can be just the solution you’ve been looking for to put you ahead of your competitors. But if your business is small, or perhaps new, your budget may be limited. And it’s important to add that money can be spent quickly on a PPC campaign if it isn’t managed correctly. With this in mind, here are some tips to help you control your spend and make sure your paid search budget effectively reaches the right customers.

5 Paid Search Marketing Tips for Manufacturers

  1. Keywords – Keep Them Tight and Targeted. It’s not revolutionary to make sure your PPC keyword lists are tightly targeted to your product offering. But it’s so important that it has to be stated up front. A lot of your paid search marketing budget can be wasted on search terms triggered by poorly chosen keywords. This means you need to choose keywords that accurately represent your products and industry. It also means you need to utilize Google AdWords’ and Bing Ads’ keyword match type options to eliminate loosely matching search terms. It’s likely you’ll find that broad match keywords bring in highly irrelevant traffic. So sticking to phrase and exact match options for the majority of keywords is highly recommended. One other thing to be aware of is the dual meaning some of your most important keywords may have. In both the B2B world and the manufacturing industry, it’s common to see words that may mean something completely different to the world at large. Use industry-specific modifiers like “industrial” and “commercial” in front of vaguer keywords. This helps make sure you’re showing ads to the right type of searchers while reducing spend on irrelevant clicks.
  2. Day and Time – Show Your Ads When Your Customers Are Searching. For B2C, it often makes sense to show your ads all day/every day. The average consumer doesn’t have a set schedule for when they’re going to search for a pair of sneakers or a cheap hotel room. But in the manufacturing world, there are days and times when a search is more valuable than others. Most of your searchers are employees or owners of other companies. Therefore, they are much more likely to perform these searches while they’re at work. Setting your campaign’s ad schedule to only run Monday through Friday, say, or from 6 AM to 8 PM, can help you save money on searches less likely to turn into leads.  Which enables you to save your budget for the days and times with peak value.
  3. Location – Limit Based On Your Company’s Capabilities. There are a number of options available to you in the location targeting settings of your paid search campaign. So you should definitely use them to your advantage. You can specify which countries, states, even zip codes, can see your paid search ads. What you choose, however, must be determined by your company’s or product offering’s capabilities. Does your manufacturing business only ship to the U.S.? Then don’t show ads in other countries. Is your product offering specific to a regional industry? Limit your location settings to exclude states outside of your target region. In the end, it makes no sense to show your ads in places you can’t or won’t sell your products.
  4. Devices – How Are Your Customers Searching the Web? Today’s articles on Internet traffic sources will tell you that more and more searches occur on mobile devices every day. While this is true, it doesn’t necessarily mean that the traffic your PPC campaigns receive from mobile devices is more relevant or valuable than the traffic from computers. In fact, you’re likely to see quite the opposite. Since, as we’ve already stated, you are targeting a B2B audience, your prospects most often perform their searches while at work. Often from a desk. You’re likely to find, then, that the traffic you receive from computers performs at a better rate than the traffic from mobile devices and tablets. In your paid search campaigns, you can choose to bid higher or lower for mobile, tablet and computer traffic. This allows you to put more or less of your limited budget behind the traffic source that is most valuable to your business.
  5. Remarketing Lists for Search Ads – Reaching Your Website’s Previous Visitors. Like the manufacturing industry, the online paid search market is a highly competitive one. A higher bid on a search keyword can determine who shows first for a relevant search. You should use every tool at your disposal to reach your customers. But also recognize that some searchers are more valuable to your efforts than others. And perhaps the most valuable searcher of all is one who has already visited your site. After all, they may just need that extra push to return and make a purchase. Data regularly shows that the traffic from these previous visitors is likely to perform at better click and conversion rates than regular traffic. Utilizing Remarketing Lists for Search Ads can help you reach these customers before your competitors do. RLSA requires some set-up. But once you have it running, you can set higher bids for searches that come from previous visitors to your website. So you can appear above your competition in the search results and turn past visitors into new leads and sales.

Both the manufacturing and online advertising industries will continue to grow over the coming years. So you’ll need to use every tool in your belt to grow along with them. These 5 tips for paid search for manufacturers can help get the job done.

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