B2B Monday Myth: Content Needs No Gatekeeper

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content marketing tips

The Myth: Content Needs No Gatekeeper

The Truth: If No One Is Monitoring Your Content, That’s a Recipe for Trouble

An interesting thing happened the other day. I was reading a blog post from one of my most trusted resources for insightful content. I recognized instantly that the advice they were giving was bad advice. And to make matters worse, it appeared to be a guest writer trying to sell a product. But it wasn’t labeled as “sponsored content.” All it took was one article, and I began to question the credibility of the organization posting it. This is a company that I have been turning to for insights for several years now.

Now I had assumed they had someone – perhaps even a team of people – monitoring their content. But this made me wonder: do they have a Gatekeeper?

To be fair, all of us have lapses in judgment here and there. So it may just be a Gatekeeper who made a mistake. The lesson out of it is this: all content needs a Gatekeeper – and a good one.

Here Is What You Should Look for in Your Content Gatekeeper:

  1. They Can Proofread. While typos seem to happen more and more these days, it’s still important to make sure your content is not riddled with typos and grammatical errors.
  2. They Can Fact-Check. Proofreading for grammar is one thing. Proofreading for accuracy is another. This is particularly important for content like blog posts, which are often contributed by multiple people from different departments within your company. Or even outside sources, whether freelance writers or experts in your industry.
  3. They Can Filter. A Content Gatekeeper shouldn’t only be good at editing copy. They should also be able to determine whether the content that’s been created is right for the brand. In the example above, the guest writer contributed copy that put the credibility of the brand in jeopardy. The Gatekeeper needs to be able to filter out this type of content. They should also be able to guide contributors to alter their content so that it resonates with the audience (and is truly helpful to readers).
  4. They Know a Little about SEO. If your B2B content is going to live online, it needs to be optimized for search so that prospects can find it. This either means your Gatekeeper knows how to do SEO, or you have an internal SEO person on staff who can look at all content before it goes live and is distributed to your customers and prospects.

Appointing a Gatekeeper is no easy task. But it may be one of the most important – and often overlooked – content marketing tips you should heed. When the credibility of your brand is at stake, it should be a no-brainer.

 

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B2B Monday Myth: Email Marketing Is Dead

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email marketing RIP

The Myth: Email Marketing Is Dead

The Truth: Email Is Very Much Alive – and You Should Be Using It

B2B marketers still rely heavily on email to reach their audiences. According to the annual B2B Content Marketing report by the Content Marketing Institute and Marketing Profs, Email Newsletters are tied with Social Media Content as the second most critical content marketing tactic in 2017. First place went to blogs.

There’s a reason for that. B2B marketers recognize that Email Newsletters are one of the most effective ways to distribute content like blog posts and white papers. They’re also a way to show your most engaged customers your latest video or share case studies with them.

Here Are a Few Tips to Make Sure Your Email Marketing Program Is Effective:

  1. Use Buyer Personas. Buyer personas are an important part of any content program, and your emails that deliver content should be written for specific personas. These will help define your segments as well.
  2. Segment Your Audiences. There are several ways to segment your audiences. The goal here is to make sure each one of your prospects is receiving a message that resonates, instead of one that falls flat.
  3. Test Your Emails. Test subject lines. Test lead story. Test headlines. Just not all at the same time. Testing will help you fine-tune your email program, and deliver the right messages to the right personas.
  4. Don’t Get Too Promotional. Your customers mostly want helpful information, not a product sell that hits them over the head. Give them the content they want, and you’ll drive up engagement.

These are just a few tips to help you take your email marketing to the next level. The key is to invest time into making email marketing run effectively. Instead of letting it die on the vine.

 

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B2B Monday Myth: I Can Save Money By Keeping Digital Marketing In-House

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keeping digital marketing in-house

 

The Myth: Keeping Digital Marketing In-House Saves You Money

The Truth: With All the People You Need to Hire, Outside Help Is Worth Looking Into

Some companies are big enough that they can afford the marketing team they need to run their digital campaigns. But often, this is not the case. The number of people you need to have on staff to do digital marketing well is higher than you might think.

Think about it in terms of the different channels you need to drive prospects into your sales funnel. Then, consider the people who make that happen. Let’s take a look at the key components of a strong digital program:

  1. Paid Search and SEO. These are easily two of the most important parts of a successful digital marketing program, but B2B brands are often unsure of how to execute them successfully. You can hire an expert internally or an outside agency to help you avoid roadblocks.
  2. Email. This is easily overlooked, but it is essential for reaching both prospects and current customers. Whoever runs your email program should know everything there is about segmentation, testing, landing pages, and reporting (just to name a few).
  3. Content Creation. This is a big one. Content takes a lot of time. And often a lot of people, depending on how many pieces of content you’d like to produce each month. The best thing to do is calculate that first, then figure out how many people you’ll need to pull it off. Some companies use 1 or 2 people. Larger brands often have entire content studios producing their content. Wherever you fall on the spectrum, your content team will also rely on some of your key staff outside of the marketing department for stories, demos, and other substantial pieces they can turn into engaging content. Together, you can create the arsenal of content you need for a successful campaign.
  4. Social Media. Have interns running your company’s social media? You may want to rethink that. Content is no good unless it’s distributed properly. You’ll need someone who can not only post now and again but create an overarching social media strategy that can be fine-tuned and perfected over time.
  5. Design. With increasing demand for compelling visual content and landing pages that drive prospects to convert, you’ll need a talented designer to help you. Many B2B brands focus on quantity when it comes to content, leaving design and writing to fall by the wayside. But you can’t underestimate the importance of design. Simple, intuitive design is a difficult goal to achieve, but there are designers out there who make it happen every day. Those are the ones you want to work with.
  6. Reporting. Some reporting will fall to your Search person. Some to your Email person. And some to your Social person. But you’re going to need someone who can evaluate everything from the top down and make recommendations to improve your marketing program overall. This might be your Marketing Director or someone beneath him or her. But it needs to be someone who’s good with numbers. And someone who both cares about accuracy and can interpret data.
  7. Web Development. Not all web developers are created equal. If you’re lucky, you can find one who is brilliant not just at coding but at understanding the consumer’s journey online. They understand the importance of user experience. And do everything they can to make it smooth and seamless. There are not many who have mastered this. So when you find someone who has, do whatever you can to make them stick around for as long as possible.

Depending on the needs of your organization, you’ll need at least one person working in each of these categories (if not more!). And you won’t likely want entry-level people in these positions.

So, using the list above, add up the salaries of your mid-to-expert-level internal digital team. Then compare the total to what an ad agency or other outside service might charge. More likely than not, your number is going to be higher than the agency’s.

Often what works best is a mix of an internal team and an outside agency. Your lean, internal team works with the agency to develop a sound marketing strategy, and each one uses their strengths to implement the seven key components listed above. Which gives you the most bang for your marketing buck. And keeps you – and your CFO – smiling.

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