B2B Monday Myth: The More Leads the Better
by MGB2B
The Myth: More Leads Means More Conversions, and Thus More Profits
The Truth: Quality and Not Quantity Is What Leads to Conversions
Sure, it might seem like common sense. But how many times have you heard someone say “we’re just not getting enough leads coming in”? If you’ve heard this complaint once or twice – or perhaps you’ve complained about it yourself – you’ll want to read on about how to get quality leads over quantity. Often, it’s better to narrow your approach instead of casting a wider net and catching whatever happens to float in. By filtering out bad leads, you can increase your conversion rate, which is more important than having more leads.
To keep with the fishing metaphor, let’s say you’re only looking for red snapper. If you throw out your lines where snapper don’t usually swim, you’re going to catch a lot of fish that you don’t want and no snapper. Best to drop your line in the spots where snapper like to swim. You may only catch one or two, but you’ll get what you want. It’s as simple as that.
How to Get Quality B2B Leads:
- Tightly Define What a Quality Lead Means. Start with some buyer personas, to make sure all of your marketing efforts are targeted at the right people. But go beyond that. While there are many people who might fall under your buyer persona categories, you also need to examine their behavior. Perhaps a lead is someone who has spent time on your website and downloaded a particular piece of content like a white paper. Or maybe it’s someone who’s filled out a form on your website. You and your team need to agree on the criteria to determine what is considered a quality lead and not just a tire-kicker.
- Implement a Proper Paid Search Campaign. Paid Search is perhaps one of the most misused tools in the B2B marketing arsenal. When done properly, it can get the right leads through the right doors, and thus turn into an effective lead generation machine.
- Consider Retargeting Ads. Retargeting is when you serve up ads to people who visited your website, but the ads appear on other websites. Undoubtedly you’ve experienced this from other brands. A jacket you looked at on one site shows up on a news site your visiting. Or a hotel website you visited for your upcoming vacation serves you an ad on a blog you like to read. It’s not by accident that this is happening. It’s a highly effective tactic that works just as well for B2B brands as B2C.
- Partner with a Trade Publication Who Will Share Lists. Supplementing your own list of prospects with one from a trade pub is a smart approach to lead generation. Even if they won’t give you the list, they might allow you to send out an e-blast to either a portion or all of their subscribers if you already spend money on advertising opportunities with them. It’s a great way to keep your list growing with high quality leads.
- Score Those Leads. If you use CRM (customer relationship management) software, you most likely have the ability to score all leads that come in online (via website, social media, emails, online ads, etc.). They are scored based on a number of things including behavior, engagement, and demographics. And you can weight them however you like. So if Engineer is the most important job title you’re looking for, you can give that a higher score than other job titles. If you don’t want administrative staff to get into your sales funnel, you can give them a lower score.
- Look at Your Data Frequently. You can’t just set it and forget it. The data that comes from your campaigns will tell you what’s working and what’s not. And whether you use a CRM system or Google Analytics, or any other program to measure data, what you see happening each month can tell you quite a bit. You’ll discover which campaigns, search terms, and platforms are most effective.
- Refine Your Process Based on What the Data Is Telling You. Take what you learned from the previous step and rework each step to fine-tune your approach. Cut out what’s not working and test new things to make your marketing dollars work harder.
Again, the overarching goal is to increase your conversion rate. When it comes right down to it, what would you rather have: more fish in your net, or on your table?
Continue ReadingB2B Monday Myth: Once the Lead Is Generated, My Job Is Done
by MGB2B
Myth: Once a Lead Is Generated, My Job Is Done.
The Truth: Lead Nurturing Is Necessary to Drive Prospects Towards a Purchase Decision.
Your B2B sales funnel has multiple steps: Awareness, Interest, Decision, and Action. As marketers, we spend a lot of time trying to generate leads and get prospects into the top of the sales funnel by promoting awareness. Once we have the lead, it’s time to pass the contact onto Sales, where they can try to work their magic on convincing the prospect to make a purchase, right? Not quite.
Before the prospect is ready to make a decision, they spend some time in the Interest portion of the funnel. This is the opportunity to nurture the relationship, and move the buyer along in the decision-making process. Here are a few tips to get you started:
Develop the Right Media Mix
The different steps of the sales funnel require different strategies in terms of media mix. So if you are targeting those who have shown some interest, attempt to settle their skepticism with targeted, informational media. This could include paid social media posts on topics in the industry, webinars with trade publications, sponsored e-blasts, or paid search. Take this step to foster interest. As a result, prospects will be engaged and ready to make a move toward decision-making.
Know How the Lead Was Generated
The way you nurture a lead will depend a lot on how you garnered the prospect’s awareness in the first place. They took some palpable step to give you their information, whether it was filling out a form on your website or giving you their business card at a trade show. How you go about nurturing one lead will differ from the others. The channels you use and the content you share will depend on many factors. For instance, if a prospect watched one of your webinars, send an email thanking them and asking for feedback. Then invite them to the next one. Automated B2B lead nurturing can help you get the right messages out to prospects based on their behavior. And it can raise conversion rates significantly.
Segment Your Prospects Into Personas
Creating a fictional character who represents a buyer in one of your audience segments will more easily allow you to share relevant content that the prospect actually cares about. Your target segments have different needs, preferences, motivators, challenges, media preferences, and belong to different verticals. Don’t ignore the power of personalization. Start here by checking out our guide to persona creation.
Be Authentic
Nothing will turn a prospect off more than trying to pitch to them every time you’re in contact. Your purpose for lead nurturing is to maintain relationships with your prospects, and convince them of you authority in the industry. This can be done without sending out weekly promotional product emails. Distributing relevant content will position you as a trustworthy company with integrity. And talking to your prospects like they are actual human beings can only benefit you. While promotions should be tastefully added, content should be your primary focus.
Marketing and sales teams should work together to master the lead process. Resist the urge to pass your contact along for a sales pitch without first increasing their interest. And remember — it often takes 7-10 touchpoints to have a qualified, interested lead for the sales team to close. If you beef up your lead nurturing program, you’ll enable your business to do a lot more closing. And the marketing team, the sales team, and the CEO will all be very, very happy.
Continue ReadingTop 10 Types of B2B Lead Generation Content
by MGB2B
Have you ever experienced “writer’s block?” Sometimes instead of not knowing what to write, the trouble is figuring out what form to write it in that will entice new leads to engage. This is a content rut and it happens to everyone.
Fear not, because Mascola B2B has compiled a list of the top 10 performing B2B lead generation content pieces. Say goodbye to your tired content calendar and hello to your list of fresh, new leads!
- White Papers. Tried and true, white papers are a standard for offered-value. People download them because they are authoritative, detailed, and informative. When you’re looking to pack a punch with your offering, a white paper will do just that.
- Podcasts or Videos. If you have the time and bandwidth, audio and video content are two great ways to engage your audience. They’re opportunities to put a voice to your brand and allow your team to show their creative side. When it comes to generating leads, be sure to include a form fill so your listeners/viewers can subscribe.
- Contests. Who doesn’t love to win something? Contests are great for driving engagement, growing your reach, and, most importantly, generating leads. Contests also adapt to many online platforms like your website, lead gen landing page, and social media channels.
- Ebooks. Like white papers, ebooks provide a comprehensive look at a specific topic. Ebooks tend to be a little more creative, so be sure to inject a combination of information and creativity into yours.
- Checklists. Unlike many content formats, checklists are short, simple, and easy to generate internally, while simultaneously offering unique, digestible content to your readers. Include clear headers and keep copy brief.
- Templates. A template is a strong offering because it provides the reader with a usable tool for creating an original piece of their own. Templates can take many forms such as calendars, outlines, plans, or worksheets. And each time your downloader wants to create a new piece, he or she will be reminded of you upon returning to the original template.
- Original Data & Research. There’s no offering more unique or informative than original research findings from your company. One of the least expensive ways to curate original data is to conduct a survey and share the results via a downloadable report or infographic.
- Demos. You’ve hooked your reader with a few blog posts, a podcast, and perhaps a white paper. Now they’re ready to give your product a try. Create an enticing free offer with language reinforcing the highlights of your product. Also, make sure it’s seamless to schedule a demo.
- Tool Kits. If you have a bunch of related pieces of content lying around, a tool kit is a great way to re-purpose them into a meaningful, cohesive collection. This can be a great follow-up method for connecting with past customers or readers who have downloaded a few pieces of your content.
- Webinars. A webinar is a useful format for combining an authoritative tone on a topic with the personality of your company’s leadership. However, a successful webinar can take a lot of work. Try partnering with your industry’s leading trade publication to produce a sponsored webinar and let the pros handle the hard part, while you get to play host and collect the leads.
From templates to white papers to podcasts, there are endless types of B2B lead generation content out there. The key is finding the right mix of what works for your business while keeping your audience alert and engaged with new topics and formats.