B2B Myth of the Week: B2B Companies Don’t Need a Brand Voice
by MGB2B
The Myth: B2B Companies Don’t Need a Brand Voice
The Truth: The Tone and Style of Your Brand Voice Differentiates You From Your Competition
It’s easy for B2B companies to overlook the importance of creating a brand voice. Many companies forget that they are selling to real humans who are emotionally engaged when making buying decisions – even in the B2B world. Because of this, content can often be full of jargon and technical terms. This type of content clouds your brand’s personality and leaves customers confused about what they can gain from using your product or service. This problem can be solved by developing a B2B brand voice just for your company.
A brand voice includes personality, tone, and attitude and allows you to differentiate your business from competitors. Developing a brand voice might seem like a daunting task, but it’s likely that one already exists within your company; it just needs to be uncovered.
Here Are 3 Reasons Why Your Company Needs to Develop a Cohesive Brand Voice:
- A Brand Voice Connects You with Your Audience. In order to ensure your voice resonates with your audience, you first have to understand who they are. This may require a bit of research into your current customers. Once you know exactly who your audience is and what they want from you, developing your voice will be easier. Is your brand more professional, or are you bold and witty? Tailoring your voice to your specific audience helps develop content that buyers relate to. B2B buyers are humans after all, and they want to purchase from brands who they believe are genuine and trustworthy.
- It Differentiates You from Competitors. Your voice should be unique and make your company stand out. A great place to start is by identifying values that are important to your company and using them to shape your brand voice. If you stay authentic to your brand, buyers will remember you over the competition. Look to companies such as MailChimp, who have successfully distinguished their voice and personality. To create a successful brand voice, your company needs to be aware of what your competition is doing. For example, if your competitors use a boring or dry voice, adding a little bit of humor or conversational tone can attract buyers to your product.
- It Encourages Consistency Throughout the Entire Company. Consistency is key when it comes to developing your brand voice. In an ideal world, your audience should be able to recognize your content before seeing your company name attached to it. Your voice should be clear across all platforms: blogs, social media, websites, emails, and more. If your voice lacks consistency, it can create confusion and disconnect between your brand and customers. Inconsistency can also lead to confusion among sales and marketing teams. One way to ensure your brand voice remains consistent is by creating a style guide that employees can reference.
Developing a brand voice is not a one-time thing. It’s important to maintain your voice over time and keep up with industry changes while remaining consistent and authentic. Help your brand remain relevant by keeping up with your audience and competitors. A well-developed brand voice will generate interest among buyers and, most importantly, keep you a step (or ten) ahead of the competition.
Continue ReadingB2B Myth of the Week: My Company Needs 3 Blog Posts a Week
by Emily Swet
The Myth: My Company Needs 3 Blog Posts a Week to Achieve Our Goals
The Truth: Your Blog Sweet Spot Is All About Quality, Not Quantity
You’ve decided it’s time to ramp up your content marketing strategy. Your first thought? We need blog posts, lots of them, stat! Right?
Well… yes and no. Your blog is the workhorse of your content marketing program. You need strong, informative content that entices and engages your audience. What you don’t need is a bunch of filler that leaves them unsatisfied, misled, or annoyed. How you find your magic blog post number is directly related to both. Just as it’s unwise to let your blog collect tumbleweeds, it’s also a poor strategy to flood your followers with dozens of useless posts.
So How Do You Find Your Sweet Spot? Start By Asking Yourself These 4 Questions:
- What are your resources? You’ll need a writer that understands how to write for SEO while still comfortably speaking to your company’s buyer personas. Most of all, you’ll need time: a well-researched, edited blog can take upwards of four hours to write. How much or how little budget dedicated to content is your first indicator of how frequently you can successfully post.
- What are your goals? Brand awareness. Brand loyalty. Customer engagement. You’ve got to know what goal you’re posting for and how to leverage it. But the core goal of every content program must be to resonate with your audience – which brings us to the next question.
- What does your audience want? If you’re in a fast-moving industry, short and sweet updates might work best – in which case, you’ll likely be able to post more often. If your pace is slower, lengthier info pieces posted less frequently may be more worthwhile. But more importantly, what kind of content does your audience crave? What are their pain points? A blog post that addresses these things is a thousand times more effective than a post filled with fluff.
- What is your competition doing? You don’t have to beat how often your competitors are posting. Instead, look at what they’re posting and see how you can differentiate your brand. How are you different? How are you better? Use competitive analysis to capitalize on your strengths.
If the value of your content is consistently high, publishing more often will likely bring more traffic. More posts mean more content to keep your readers happy and more indexed pages in search engines. However, if you find your resources are too limited to dedicate to several quality posts, once a week is sufficient to keep your audience tuned in to your brand. Content marketing is meant to entertain, educate, and provoke questions. It’s next-level marketing that readers actually want – but only if it’s done well.
Continue ReadingKnow Your Enemies: A Checklist for Manufacturers
by MGB2B
In the early stages of developing a Marketing Plan, it is crucial for manufacturers to understand not only who their target audience is and what they desire, but who else is within the realm of consideration. Sometimes you think you know your competitors well. But you can learn a lot from doing a robust competitive analysis and a little core user research.
START WITH A RE-EVALUATION OF YOUR COMPETITIVE SET
The competition can change from year to year, so it’s very important you don’t gloss over this part. Perhaps one of your competitors switched their main focus from defense to aerospace. That affects you in one way or another, so you’ll need to do a bit of homework. Knowing each competitor’s game plan is essential.
There are many questions you can ask when evaluating your competitors, but these four are required in order to position yourself correctly:
- What’s their primary message?
- How do they position themselves?
- What do they do differently than you do?
- What do you do better than they do?
Evaluate your competitors with as much depth as you would your own brand. Make a list of your major competitors. Go over them one by one, and ask yourself the questions above. Then look at their websites, their social media sites, their ads. Leave no stone unturned. And have a very detail-oriented person on your team create a spreadsheet to house all of this information. This way you can evaluate over time. By the end, you’ll have a thorough assessment of where your brand stands and how you can stand out to prospects.
CONDUCT CORE USER RESEARCH TO GET MORE QUALITATIVE INSIGHTS
Beyond the competitive set, core user research can give you more qualitative insights into how you are regarded in comparison to your competitors. The second part of your checklist is aimed at what you want to find out from your core users. Keep in mind, these are people who like you, so they may be reluctant to tell you what they like about your competitors. That’s why it’s always wise to get a third party involved to gather this research.
You’ll want to ask:
- Who did they consider partnering with before they chose your company?
- Why did they choose to work with you over the others?
- What do they like about the other manufacturers that you didn’t offer?
- What are all the aspects they consider, and in what order, before choosing a manufacturing partner?
- Who in their company makes decisions?
These are just a few questions to get the ball rolling. You can make your research as robust as you’d like as long as you don’t take up too much of your customers’ time.
Once you have both your competitive analysis and core user research done, you’ll know your enemies (er, competitors) better than yourself. And you can start building personas and a Marketing Plan that’s more effective than ever. May the force be with you.
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