4 Ways to Feed Your B2B Sales Funnel in 2018
by Emily Swet
Few things are worse for B2B business growth than a stalled out sales funnel. Even though your company may be using the same funnel-feeding tactics as before, what once worked may not be as successful now. To keep it going strong, we’ve compiled four ways to feed your B2B sales funnel in 2018.
1. Align Sales and Marketing Teams
Sometimes sales and marketing teams clash, despite having the same end goal. And this misalignment can lead to staggering losses. To get everyone on the same page, start facilitating communication between the two groups. Ask marketing to sit in on sales calls. Encourage sales to share their customer details with marketing. And encourage uniformity with constant updates between both departments. (Get more tips on sales and marketing collaboration here).
2. Consider Predictive Lead Scoring
Predictive lead scoring is a scoring methodology that leverages historical data and predictive analytics. It takes the data from successful leads (ones that you have won) and adds digital footprints from third-party sources to pool as much data as possible. By crunching the numbers, predictive lead scoring can identify patterns or relationships you’ve never seen before. It also aids in aligning your sales and marketing teams (see above) by providing data-backed reasoning behind lead qualifications. And last but not least, it reduces the margin of error in traditional lead scoring.
3. Don’t Forget the Mid-Funnel
Most marketing and sales teams focus on the top (lead quantity) and the bottom (the percentage of leads closed) of the sales funnel. However, when the middle is unattended to, the information and goals get murky. You could be losing leads without knowing why. To clear this up, ask: how many touches does the average lead need before they move to the next stage? Where do your leads seem to leak out? What is the difference between the ones that leave and the ones that move on? Diagnosing and addressing the issues mid-funnel will have a big impact on your results.
4. Use Video
We’ve made it clear in past blogs how important video has become. You can use it throughout your funnel to keep moving prospects to the bottom. To attract leads at the top, consider how-to’s, thought leadership videos, and any content that showcases your brand’s personality or authenticity. As your leads move to decision mode, product demos, client testimonials, and video case studies can be very compelling. Close the deal with nurture videos, FAQ’s, and instructional videos – and be sure each has a strong CTA (like signing up for a demo or webinar).
No matter what, it’s essential to keep the customer at the center of each stage. Every small fix you can make will help produce better results, and help grow your leads as well as your revenue.
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B2B Myth of the Week: Gated Content Will Bring In Loads of Leads
by Emily Swet
Myth: Gated Content Will Bring In Loads of Leads
Truth: Without a Strategy, Gated Content Can Kill Relationships
Gated content falls smack dab in the center of the B2B marketing wheelhouse. You can showcase your products and services. You can position yourself as a thought-leader in your industry. You can capture loads of sales leads in the process. And you can do it all on the cheap. Sounds like a win, right? So why not just jump in and dangle some gated content to your audience in exchange for their contact information?
Here’s why: according to a study done by Forester, 68% percent of buyers prefer to research information on their own. More significantly, 81% of Gen X-ers and Millennials opt out of downloading content simply because they don’t want to fill out a form. (If you think these groups aren’t making buying decisions, think again). This doesn’t mean employing gated content is pointless – there’s still tremendous value to be gained. It does mean, however, that you need to have a set strategy before you begin.
4 Tips for Gating Content
- Keep Your First Pieces Open. Too many forms at the start of a sales journey will do more harm than good. Establish trust, authority, and goodwill with quality content your audience can access immediately. This confirms that your brand offers information of value, and will be worth submitting contact info for down the road.
- Gate the Right Stuff. Resist the urge to gate every piece of content your marketing team produces. Lower value pieces (think tips, guidelines, and infographics) may not have a serious payoff and can leave your audience feeling misled. Whitepapers and case studies, however, can offer in-depth insight, and be worth exchanging an email for.
- Know Your Audience and Where They Are In The Sales Process. Are they seriously evaluating your product? Or are they still in education mode? Understanding your customers’ motivators will ensure the content you serve is relevant, and help you determine what to gate and what to offer instant access to.
- Don’t Ask For Everything. The more info you ask for, the higher the drop-off rate. Begin by asking for an email address, then nurture your customer further into your sales funnel by delivering relevant content from there.
For B2B brands (particularly those with lean marketing and sales departments), it’s tempting to gate everything you have. Granting free access and gating strategically, however, delivers leads that are far more qualified – saving time and money in the long run. And that’s where the value of gated content lies for you.
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Why Manufacturing Companies Need More Touchpoints in Their Marketing
by Emily Swet
So, the bad news: the new reality for manufacturers is that to be successful, B2B marketing campaigns are going to take a bit more effort. According to Forbes, nurture cycles are getting significantly longer – so B2B manufacturing companies need more touchpoints in their sales funnel before hitting a conversion. Unfortunately, this means you might have to make your marketing mix work a bit harder to be more effective.
The good news: simply put, what challenges you changes you – and usually for the better. There’s real opportunity to arm your manufacturing company with a campaign that both acknowledges and works with these trends.
How? Start Here.
- Look Back: Analyze the data from your past campaigns to get a correct view of what worked, what didn’t, how long the cycle was, and how many touches were needed to convert.
- Look Forward: Use your historical conversion data to get a better understanding of the challenges that lie ahead and how you can circumvent them.
- Then Look Side to Side: Who is creating your content? Is it their forte, or is an employee doing double duty wearing another hat that doesn’t quite fit? Make it worth your time, effort, and spend by getting a pro on your side.
- Make a Plan: Map out an intuitive content calendar that addresses these longer cycles and how you’ll nurture your prospects within them. If your audience engages with a video, what will be the next thing they see? If you capture their email, what is the most compelling piece to arrive next in their inbox? You can make your content do double duty this way.
- Develop and Deliver: Create content that is valuable – helpful or interesting to your audience – and capitalize on social media, visual content, and thought leadership pieces.
These longer nurture cycles seem daunting, and there’s a lot of noise in the content space right now. But that’s exactly why manufacturing companies need more touch points – and valuable ones at that – along the way. Need a hand getting started? Drop us a line.
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