Instagram usually isn’t a first priority for B2B marketing and sales teams – and it’s easy to see why. In a platform teeming with rich visual content, it seems a playing field best suited for B2C brands. Set that skepticism aside, because as we like to remind you, there’s still a human behind your leads, and B2B Instagram marketing campaigns can be incredibly compelling.
To get the ball rolling, think about how you view your B2B brand itself. When you start to view your brand (as well as your buyer personas) as a unique group of people with individual stories, backgrounds, and interests, you can craft a visual message that resonates. And that opens the door for a whole lot of visual opportunity and engagement.
Check Out These B2B Instagram Marketing Campaigns for Inspiration:
1. Maersk Line – Shipping Containers. Angle: Aspiration
Who would have thought a shipping container company could get 64k+ followers? Maersk uses striking travel photos and ship imagery to resonate a narrative of world interconnectedness and communication – that they “move more than cargo.”
This small business email marketing service could be a snooze fest. But a well-timed podcast advertisement tapped them into where they wanted to be, and an Instagram sensation was born. As one of their comments reads: “Your campaigns are [thumbs up]. I would use Mailchimp just because it’s fun and artsy.” And that says it all.
Fedex is already a household name, so the focus here is instead on sustaining brand affinity. Sending cargo never seemed so lofty or fun – and we see how Fedex is always there, rain or shine, in all corners of this beautiful planet.
This one is a no-brainer. With a product that lends itself to visual design, Adobe can really stretch its content legs – and it does. They emphasize their product capability with a striking display of visuals that inspire designers of all levels to give their products a go.
HP is another brand that doesn’t need to put much effort into brand recognition. Instead, their approach is a cutting edge image. From virtual reality at Coachella, to gorgeously curated product shots, to technology that’s as fashionable as the models holding them, it’s clear HP lives on the edge of what’s hot now – and what’s next.
It’s official. Now that YouTube has finally joined it’s compadres and has begun offering live video, it’s time to start thinking about how your B2B brand can leverage it. If you haven’t started using the live video features already available from Instagram, Snapchat, Facebook Live or Periscope, it’s not too late to start. But why should you incorporate live video for B2B into your marketing strategy? And more importantly, what kind of content do you need?
Think Big Fish, Small Pond.
When it comes to live video, B2C brands have robustly adopted this tool as part of their strategy. B2B brands, however, have been historically slow on the uptake. Translation? Your brand has an opportunity to stand out against your competitors – the sooner, the better. If adding yet another social media tactic to your brand strategy seems overwhelming, there’s something you should keep in mind. This lull won’t last forever. The first B2B brands to begin using live video will reap the biggest gains on reach, engagement, and return. Fortunately, adding live video is nowhere near as daunting as it sounds.
With live video, your followers can comment and ask questions in real time. And live testimonials both build trust and increase your conversions. Watching live video with other consumers creates a sense of community amongst your audience that they associate with your brand. The in-the-moment nature of live video encourages feedback in real time, and can be compellingly shareable. And because live video is off-the-cuff, your B2B stands to gain a level of familiarity with your audience that’s hard to attain through more traditional marketing tactics.
Lights, Smartphone, Action.
The good news is live video is easy for any marketing department to produce: all you need is a decent smartphone, and you’re ready to roll. And there’s no shortage of ideas for live video for your B2B brand. Still need some inspiration? Here are a few to get the ball rolling:
Ask The Expert: host an interactive live interview with one of your company’s experts and open the floor for a live Q&A.
Up Your Customer Service: livestream a video dedicated solely to customer assistance and quality assurance.
The Big Reveal: build some buzz for a new product or service with a live video revealing your new offering.
Testify: interview a satisfied customer and get a live testimonial.
Take Your Clients With You: live stream from major industry events and conferences.
Go Behind the Scenes: show your customers your company, introduce them to your employees, and give your B2B some life.
Live video may seem daunting at first, but with a little practice, it will become as easy as any other tool in your social arsenal. And with live video taking increasing ownership of internet traffic, the time to start using it is now.
UPDATE: We know an awesome campaign when we see it, congratulations to MailChimp for scoring a Cyber Grand Prix at Cannes Lions 2017. This campaign was recognized for being the best example of a full-blown campaign with digital at the center.
Mail Shrimp? Fail Chips? Snail Primp? What could all of these wacky phrases have in common? They’re all part of MailChimp’s new advertising campaign “Did You Mean MailChimp?” The campaign flies in the face of any preconceived notion that you need to play it straight with B2B ads.
Founded in 2001, MailChimp quickly made a name for itself in the email marketing software industry. Known for their easy-to-use email templates and quirky monkey mascot, Freddie, MailChimp is a top competitor in the B2B email marketing sphere. However, they’ve never made an advertising splash on a national scale, until this campaign.
It All Started With A Meme
The “Did You Mean MailChimp?” campaign was inspired by an ad that ran during the popular podcast, Serial, where the announcer famously mispronounced the word MailChimp. Hundreds of memes like the one shown above popped up online. MailChimp wondered: what other weird things sound like MailChimp? From there, the entire campaign blossomed.
Random Products and Trends… Not So Random After All
MailChimp launched the campaign with three quirky, but mesmerizing short films: JailBlimp, MailShrimp, and KaleLimp. After the kickoff, the brand began to set other components in motion. Taken individually, they seemed like random trends or disconnected products at the time, but for those in the know, everything was cleverly connected.
Another example of an over-the-top execution is FailChips. This new chip brand popped up throughout New York, offering a new brand of chips that consisted of the crunched pieces at the bottom of a bag of chips. Upon closer inspection, the packaging had the MailChimp monkey printed on the outside of the bag.
These are just a few examples of seemingly random executions, that were not so random after all. Overall, MailChimp put out eight executions of the campaign.
Why Did This Work?
There’s nothing traditional about this campaign whatsoever, but it worked. Why?
From their inception, MailChimp has established themselves as unique; among the many email software companies vying for the attention of businesses, MailChimp has firmly planted their brand flag, saying “this is who we are.” Yes, this may scare away some potential clients, but that’s okay.
MailChimp didn’t need a direct marketing campaign; they’re already known to be a top player within their industry. What they needed was an out-of-the-box brand awareness campaign that elevated MailChimp to a larger stage and let consumers know who MailChimp is, on a personal level.
Quirky, creative, funny, modern, original – these words describe both the campaign and MailChimp’s company values and brand personality. And it makes them unforgettable, even in the B2B world.