Two Easy Customer Re-Engagement Strategies for Small and Medium Manufacturers
by Vin DiGioia
We’re almost in Q3 here so chances are your 2022 marketing plan is fully underway – that’s great! As the global economy continues to open up after covid, marketing for manufacturers needs to be a priority for any firm looking to remain competitive.
With the bulk of your plan in place, though, and budgets firmly committed, you’re probably looking for other cost-effective ways to help move the needle a few percentage points in the back half of the year. It may sound simplistic, but when was the last time you re-engaged with your past customers? (HINT: It’s probably not a recent as it could/should be.) (more…)
Continue ReadingB2B Myth of the Week: Customer-Centric Marketing Only Benefits B2Cs
by MGB2B
Myth: Customer-centric marketing is only for B2Cs
Fact: Customer-centric marketing is pivotal for B2Bs
Focusing on customer needs and wants—be they physical or emotional—has been the foundation of B2C marketing for years. This may not be the first strategy that comes to mind for B2B marketers, but turns out, they could learn a thing or two from their B2C counterparts. Why? B2B buyers are savvier than ever. B2B brands can no longer just claim the best product or service and expect sales. They need to make a stronger connection to their audience.
Enter customer-centric marketing. This technique prioritizes customers over any other factor using a blend of common sense and solid user data. That means focusing on customers pain points at every stage of the buyer journey. Remember, multiple factors impact your buyers’ decisions, and they’re not all directly product-related. Want to learn how to sharpen your customer-centric marketing arsenal and stand out for from your competitors? Read on. (more…)
Continue ReadingB2B Thought Leadership Content Study Shows Impressive Results
by Emily Swet
The 2019 Edelman-LinkedIn B2B Thought Leadership Impact Study has been released, and here’s the key takeaway: thought leadership can be a veritable marketing goldmine. To make sure we’re all on the same page, thought leadership is trustworthy, authoritative content that taps into the talent and experience of your business. (For an example, check out our client Safety Products Group).
The study questioned over 1,200 business decision-makers on how they viewed thought leadership content. Turns out, thought leadership has a lot more influence on sales than marketers realize — and it’s growing. Take a look at the stats:
Thought leadership drives sales.
- 81% of decision-makers said thought leadership increased trust in vendor organizations.
- 60% of respondents said strong thought leadership led them directly to awarding business.
- 49% said thought leadership can command premium pricing.
- 47% of C-suite executives gave their contact info for thought leadership.
- 45% of respondents said thought leadership helps close deals.
But if poorly done, it drives risk.
Impressive, no doubt. But before you run to the nearest content mill, these stats offered a double-edged sword. Just as well-done content brought in impressive reactions, poorly executed pieces did just the opposite:
- 60% said they’d stop following a writer or organization if the content was poorly written.
- 46% said they decreased respect and admiration for such organizations.
- 29% said they’d decided not to award a piece of business on account of poor thought leadership.
Our two cents: you’d be remiss to shrug off thought leadership in your strategy. But if you can’t do it well, don’t do it without help.
Whether you’re in B2B sales or marketing, your goals are the same: bring in revenue. Thought leadership can be a heavy hitter in this capacity, but it’s not a job for the novice. Your content creators not only need to know your business inside and out but your verticals and audience as well. They’ll also need a solid content strategy in place. (If you don’t have one yet, this is a good place to start). If you want your thought leadership to have legs, it’s got to offer relevance, value, and trust. When you hit home with the right subscriber, they’ll share it with the decision-makers that count.
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