Mascola B2B Marketing Blog, B2B Advertising Agency
Category Archives: Marketing Strategy

Why Manufacturing Companies Need More Touchpoints in Their Marketing

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manufacturing companies need more touchpoints

So, the bad news: the new reality for manufacturers is that to be successful, B2B marketing campaigns are going to take a bit more effort. According to Forbes, nurture cycles are getting significantly longer – so B2B manufacturing companies need more touchpoints in their sales funnel before hitting a conversion. Unfortunately, this means you might have to make your marketing mix work a bit harder to be more effective.

The good news: simply put, what challenges you changes you – and usually for the better. There’s real opportunity to arm your manufacturing company with a campaign that both acknowledges and works with these trends.

How? Start Here.

  1. Look Back: Analyze the data from your past campaigns to get a correct view of what worked, what didn’t, how long the cycle was, and how many touches were needed to convert.
  2. Look Forward: Use your historical conversion data to get a better understanding of the challenges that lie ahead and how you can circumvent them.
  3. Then Look Side to Side: Who is creating your content? Is it their forte, or is an employee doing double duty wearing another hat that doesn’t quite fit? Make it worth your time, effort, and spend by getting a pro on your side.
  4. Make a Plan: Map out an intuitive content calendar that addresses these longer cycles and how you’ll nurture your prospects within them. If your audience engages with a video, what will be the next thing they see? If you capture their email, what is the most compelling piece to arrive next in their inbox? You can make your content do double duty this way.
  5. Develop and Deliver: Create content that is valuable – helpful or interesting to your audience – and capitalize on social media, visual content, and thought leadership pieces.

These longer nurture cycles seem daunting, and there’s a lot of noise in the content space right now. But that’s exactly why manufacturing companies need more touch points – and valuable ones at that – along the way.  Need a hand getting started? Drop us a line.

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The 3 Most Important Factors of Any Social Media Campaign

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b2b social media campaignSocial media is no longer something only younger generations participate in. Now more than ever, it’s important that your manufacturing company utilizes it to reach a wider audience. In doing so, you’ll get your products and services in front of people who might not have initially seen it. Building a social campaign can be a complicated process, but when done correctly, the payoff is sizable. The most important thing to remember is that campaigns are “living” pieces of your company. They need to be monitored throughout their lifetime to ensure they are running smoothly. And if not? Here are a few things to keep in mind…

Organic vs. Paid

You’ve surely heard the terms “organic” and “paid” when it comes to social traffic. Organic traffic is the traffic you get on your social account without having to pay. So, if someone finds your profile, likes a photo, shares a post, or leaves a comment, without any prompting, that’s organic traffic. Paid traffic, on the other hand, happens when you pay to have your posts boosted, ensuring they get in front of your desired audience. The likes, shares, comments, and follows that result directly from these paid campaigns are paid traffic.

So you’ve built your campaign, now what?

To ensure your campaign performs to the best of its ability, there are a few things to focus on:

  1. Your Audience

    Who you are trying to reach with your message? There are a lot of great metrics tools out there that can help you determine the audience you are already reaching, which you can eventually build off of. Twitter, for example, has an entire section in their user interface that breaks down your audience. From your audience’s interests, to their buying style, wireless carrier, and demographics, you have an incredibly detailed picture. If your campaign not performing as well as you had hoped, analyze this picture. You have time to reconfigure and adjust your audience throughout the lifetime of your campaign, as long as your monitoring it.

  2. Your Message

    This facet is closely tied to your audience, and varies from each one. Consider speaking to a 28 year old engineer differs versus a 50 year old executive.  The interests, abilities, and knowledge of these two people vary greatly. Your message should be tailored to each. Since social media has the ability to speak directly to your audience as individuals (and they’ve come to expect it), make sure you do just that.

  3. Your Platform

    Social media outlets like Twitter, Facebook, YouTube, Instagram, and LinkedIn all have a purpose, and they’re not necessarily the same. Instagram is strictly for photos or easily-digestible videos. Facebook is a melee of articles, photos, thought-pieces, and more. Hopefully, before you’ve created a campaign, you’ve chosen which platform works best for you, your message, and your audience. It’s easy to default to Facebook but if you notice your campaign taking a hit, take a step back. Review the pros and cons of each social site (and believe me, they all have pros and cons.) If the platform you’ve chosen doesn’t check most or all of your boxes, halt your campaign. Move the budget over to a platform better-suited for your needs. It’ll make a big difference in your ROI.

As with anything, there are more than just three factors that could affect your social media campaign performance – these are just the tip of the iceberg. If you want to get in front of the right people, with the right message, at the right time, you have to do your homework.

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B2B Monday Myth: The More Leads the Better

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how to get quality B2B leads

The Myth: More Leads Means More Conversions, and Thus More Profits

The Truth: Quality and Not Quantity Is What Leads to Conversions

Sure, it might seem like common sense. But how many times have you heard someone say “we’re just not getting enough leads coming in”? If you’ve heard this complaint once or twice – or perhaps you’ve complained about it yourself – you’ll want to read on about how to get quality leads over quantity. Often, it’s better to narrow your approach instead of casting a wider net and catching whatever happens to float in. By filtering out bad leads, you can increase your conversion rate, which is more important than having more leads.

To keep with the fishing metaphor, let’s say you’re only looking for red snapper. If you throw out your lines where snapper don’t usually swim, you’re going to catch a lot of fish that you don’t want and no snapper. Best to drop your line in the spots where snapper like to swim. You may only catch one or two, but you’ll get what you want. It’s as simple as that.

How to Get Quality B2B Leads:

  1. Tightly Define What a Quality Lead Means. Start with some buyer personas, to make sure all of your marketing efforts are targeted at the right people. But go beyond that. While there are many people who might fall under your buyer persona categories, you also need to examine their behavior. Perhaps a lead is someone who has spent time on your website and downloaded a particular piece of content like a white paper. Or maybe it’s someone who’s filled out a form on your website. You and your team need to agree on the criteria to determine what is considered a quality lead and not just a tire-kicker.
  2. Implement a Proper Paid Search Campaign. Paid Search is perhaps one of the most misused tools in the B2B marketing arsenal. When done properly, it can get the right leads through the right doors, and thus turn into an effective lead generation machine.
  3. Consider Retargeting Ads. Retargeting is when you serve up ads to people who visited your website, but the ads appear on other websites. Undoubtedly you’ve experienced this from other brands. A jacket you looked at on one site shows up on a news site your visiting. Or a hotel website you visited for your upcoming vacation serves you an ad on a blog you like to read. It’s not by accident that this is happening. It’s a highly effective tactic that works just as well for B2B brands as B2C.
  4. Partner with a Trade Publication Who Will Share Lists. Supplementing your own list of prospects with one from a trade pub is a smart approach to lead generation. Even if they won’t give you the list, they might allow you to send out an e-blast to either a portion or all of their subscribers if you already spend money on advertising opportunities with them. It’s a great way to keep your list growing with high quality leads.
  5. Score Those Leads. If you use CRM (customer relationship management) software, you most likely have the ability to score all leads that come in online (via website, social media, emails, online ads, etc.). They are scored based on a number of things including behavior, engagement, and demographics. And you can weight them however you like. So if Engineer is the most important job title you’re looking for, you can give that a higher score than other job titles. If you don’t want administrative staff to get into your sales funnel, you can give them a lower score.
  6. Look at Your Data Frequently. You can’t just set it and forget it. The data that comes from your campaigns will tell you what’s working and what’s not. And whether you use a CRM system or Google Analytics, or any other program to measure data, what you see happening each month can tell you quite a bit. You’ll discover which campaigns, search terms, and platforms are most effective.
  7. Refine Your Process Based on What the Data Is Telling You. Take what you learned from the previous step and rework each step to fine-tune your approach. Cut out what’s not working and test new things to make your marketing dollars work harder.

Again, the overarching goal is to increase your conversion rate. When it comes right down to it, what would you rather have: more fish in your net, or on your table?

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