B2B Monday Myth: Testimonials Are Passé
by MGB2B
The Myth: Testimonials Are the Old Way of Doing Things
The Truth: B2B Buyers Are Highly Influenced by What Their Peers Have to Say
There are many different types of content you can produce to attract new prospects to your brand, but one you won’t want to overlook is testimonials.
Testimonials have been around in many forms since the dawn of marketing. And the reason they’re not going anywhere anytime soon is that B2B buyers value them more than you might think. In fact, more than half of B2B buyers rely on customer testimonials or referrals to make purchase decisions.
The thing you have to remember about testimonials is that they need to be done properly.
Here Are 5 Tips for Creating Effective B2B Testimonials:
- Video Is the Way to Go. While having a quote or two on your website can’t hurt, video testimonials appeal to Gen X and Gen Y buyers who consume visual content more and more each day. According to the Content Marketing Institute, 62% of B2B marketers have found video to be effective.
- Keep It Authentic. It seems like I shouldn’t have to say this, but don’t use actors. Ever. Your buyers want to see testimonials from real human beings who have used your products or services. BS detectors are in abundance in 2017.
- Make It Short and Sweet. Testimonials are very different from How-to videos or entertainment videos. If you go too far over the one-minute mark, you’re going to start losing people. So to be more effective, keep your video around 45-60 seconds, with your superstar clients and customers front and center.
- Host Your Videos Efficiently. Of course you want your testimonial videos to appear on your website. But make sure you host it on a video site like YouTube or Vimeo and embed the videos into your site. This will be less taxing on your server and make it easier to share on social media.
- Distribute Via the Right Channels. Speaking of social media, you’ll want to make sure you feature your videos on Facebook to get in front of your most engaged audience. Instagram is also a good place for testimonial videos. You can show a short clip and drive people to a link to the full video in your bio.
Follow these guidelines, and you’ll be on your way to creating successful testimonial videos. Need help getting started? Drop us a line.
Continue ReadingB2B Monday Myth: The More Leads the Better
by MGB2B
The Myth: More Leads Means More Conversions, and Thus More Profits
The Truth: Quality and Not Quantity Is What Leads to Conversions
Sure, it might seem like common sense. But how many times have you heard someone say “we’re just not getting enough leads coming in”? If you’ve heard this complaint once or twice – or perhaps you’ve complained about it yourself – you’ll want to read on about how to get quality leads over quantity. Often, it’s better to narrow your approach instead of casting a wider net and catching whatever happens to float in. By filtering out bad leads, you can increase your conversion rate, which is more important than having more leads.
To keep with the fishing metaphor, let’s say you’re only looking for red snapper. If you throw out your lines where snapper don’t usually swim, you’re going to catch a lot of fish that you don’t want and no snapper. Best to drop your line in the spots where snapper like to swim. You may only catch one or two, but you’ll get what you want. It’s as simple as that.
How to Get Quality B2B Leads:
- Tightly Define What a Quality Lead Means. Start with some buyer personas, to make sure all of your marketing efforts are targeted at the right people. But go beyond that. While there are many people who might fall under your buyer persona categories, you also need to examine their behavior. Perhaps a lead is someone who has spent time on your website and downloaded a particular piece of content like a white paper. Or maybe it’s someone who’s filled out a form on your website. You and your team need to agree on the criteria to determine what is considered a quality lead and not just a tire-kicker.
- Implement a Proper Paid Search Campaign. Paid Search is perhaps one of the most misused tools in the B2B marketing arsenal. When done properly, it can get the right leads through the right doors, and thus turn into an effective lead generation machine.
- Consider Retargeting Ads. Retargeting is when you serve up ads to people who visited your website, but the ads appear on other websites. Undoubtedly you’ve experienced this from other brands. A jacket you looked at on one site shows up on a news site your visiting. Or a hotel website you visited for your upcoming vacation serves you an ad on a blog you like to read. It’s not by accident that this is happening. It’s a highly effective tactic that works just as well for B2B brands as B2C.
- Partner with a Trade Publication Who Will Share Lists. Supplementing your own list of prospects with one from a trade pub is a smart approach to lead generation. Even if they won’t give you the list, they might allow you to send out an e-blast to either a portion or all of their subscribers if you already spend money on advertising opportunities with them. It’s a great way to keep your list growing with high quality leads.
- Score Those Leads. If you use CRM (customer relationship management) software, you most likely have the ability to score all leads that come in online (via website, social media, emails, online ads, etc.). They are scored based on a number of things including behavior, engagement, and demographics. And you can weight them however you like. So if Engineer is the most important job title you’re looking for, you can give that a higher score than other job titles. If you don’t want administrative staff to get into your sales funnel, you can give them a lower score.
- Look at Your Data Frequently. You can’t just set it and forget it. The data that comes from your campaigns will tell you what’s working and what’s not. And whether you use a CRM system or Google Analytics, or any other program to measure data, what you see happening each month can tell you quite a bit. You’ll discover which campaigns, search terms, and platforms are most effective.
- Refine Your Process Based on What the Data Is Telling You. Take what you learned from the previous step and rework each step to fine-tune your approach. Cut out what’s not working and test new things to make your marketing dollars work harder.
Again, the overarching goal is to increase your conversion rate. When it comes right down to it, what would you rather have: more fish in your net, or on your table?
Continue ReadingB2B Monday Myth: Product Demos Are Things of the Past
by MGB2B
The Myth: No One Wants to Watch Demonstrations of Your Products.
The Truth: 55% of B2B Buyers Rank Product Demos as One of the Most Influential Types of Content.
Before the days of the world wide web, your printed product brochure and instructional materials were more precious than gold to your audience. Without them, B2B buyers had no way of knowing exactly how your products worked, how they were installed and used, or how they differed from your competition’s. Today, while a Google search won’t tell your buyers everything they need to know about your products, they can probably gather enough information to make an informed buying decision without the need for a demo. Right?
A recent study performed by the Content Marketing Institute and SmartBrief revealed which types of marketing content were most important to those responsible for B2B buying decisions. When asked to rank how much influence various types of content had on their purchases, 55% of respondents placed Product Demos in their top two. With over half of B2B buyers turning to product demonstrations to help fuel their purchasing decisions, you should think twice before removing your demo videos from YouTube. After all, you are the expert when it comes to your products.
Now that you know just how valuable B2B product demos are, it might be time to consider freshening up your collection. Here are five tips to keep your demos up-to-date:
Five Tips for B2B Product Demos
- Give it real-world application. Don’t just demo your product arbitrarily. Have it solve a problem that vexes your buyers.
- Keep it simple. Though tempting, don’t overcrowd your video with too much info. Stick to two or three of the most helpful features and common uses, and you’ll strike a compelling and digestible balance.
- Keep it short. No one has the time to sit through a ten-minute video. Aim for 2-3 minutes – this will not only keep them watching to the end, but them much more likely to share it.
- Include a Call To Action. Conclude your video by directing your viewers to action. This could anything from reaching out for a consultation, requesting a sample, or buying the product itself.
- Go with pros. If you can, have them done professionally. You know your product inside and out. But a marketing or video production team knows how to make it look good. Capitalize on the benefit of your knowledge and their professional expertise.
B2B product demos are not a thing of the past and marketing videos are only gaining popularity. Invest in your demos, and keep your sales team armed with engaging material that your buyers will want to share – and respond to. (Want more marketing video tips? Read this.)
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